Refund Policies

Consumable Product Return Policy

This is our Consumable Product Return Policy. Items covered by this policy cannot be returned. Consumable products may include, but are not limited to, Printer Ink, Toner Cartridges, CD/DVD Media, Retail Packaged Software, Downloadable Software, Digital Downloads, Paper Products, and etc. that are consumed once they are used.

Retail Packaged Software, Downloadable Software and Digital Downloads

Software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets software system requirements prior to purchase. Generally, software system requirements are available on or from product detail pages. Once you have purchased Retail Packaged Software, Downloadable Software and/or Digital Downloads, we encourage you to install or download it, if applicable, and to access it promptly to ensure that you have received it.

Can I request a refund?

It depends upon the item. If it is a shipped item, A refund will only be issued upon return of the item in salable condition.

If it is an electronic or downloadable item, no refund will be given once the item has been downloaded from our servers. All downloads record your IP address, timestamp, and geographic data.
*Your item is non-refundable, non-replaceable or both. An example of this would be a consumable product such as retail packaged software, downloadable software, license codes, etc. that are consumed once they are used.

Non-Refundable Items:

*Your item is non-refundable, non-replaceable or both. An example of this would be a consumable product such as retail packaged software, downloadable software, license codes, etc. that are consumed once they are used.

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